Virtual outpatient appointments
At the beginning of the COVID-19 pandemic, it was necessary for the hospitals across Lancashire and South Cumbria to deliver virtual clinics. The four Trusts, Blackpool Teaching Hospitals, East Lancashire Hospitals Trust, Lancashire Teaching Hospitals & University Hospitals of Morecambe Bay worked collaboratively to quickly put new digital systems in place.
The joined up approach to using video consultations for scheduled clinic appointments was a key milestone as part of the response to COVID-19 and received great feedback from staff and patients.
More than 14,800 virtual clinics were delivered between April and June 2020, totalling more than 6,000 hours, to make sure local patients got the best possible advice and support from their homes at an unprecedented time.