NHS Test and Trace

The NHS Test and Trace contact tracing service has now closed. The NHS COVID-19 app is being updated. Further updates will be made after 1 April 2022.

  • anyone with coronavirus symptoms should stay at home and avoid contact with other people, although this is no longer a legal requirement. You should cancel routine appointments, ask friends and family to provide essential items, not invite visitors to your home and let any close contacts you aware of know that you have symptoms or tested positive. You can end your self-isolation by choosing to take an LFD test on day 5 and day 6 of their isolation - if these are both negative you can return to your normal routine
  • people who have been in close contact with someone who tests positive are still advised to avoid unknowingly spreading the virus; wear a face mask/covering in enclosed spaces, and if meeting people you do not normally see and avoiding close contact with those who are most at risk.

Organisations and businesses in the leisure and hospitality sector, as well as other providers of communal services, are no longer legally required to collect contact details of staff, customers and visitors to their venues/premises, but may continue to do so if they wish.

Organisations and businesses who wish to promote the use of the COVID-19 app or otherwise collect the names and contact phone numbers of those attending their premises (staff, clients/customers and visitors) may do so, but must explain their processes to those who attend. Any information collected should be held securely for 21 days, after which it can be safely deleted (unless already required for business purposes).

All establishments/venues which continue to keep records of staff working patterns/shifts for 21 days should then delete this information if no longer required for work purposes.  Further guidance on the continued use of the app will be issued in due course.

 

The NHS test and trace service has now closed. Your employer may contact you if you test positive for coronavirus so that you can share any information requested to help track contacts and reduce the spread of the virus within your workplace.

There is some specific guidance for health and social care staff, patients and residents.

NHS staff who have had close contact with someone with Covid-19 must still self-isolate. This does not apply to staff who are fully vaccinated.  However, staff who are fully vaccinated who wish to return to work should have a PCR test and take daily rapid LFD tests for 10 days and must self-isolate if any tests are positive. Close contact excludes circumstances where PPE is being worn in accordance with current guidance.

For staff who are not fully vaccinated self-isolation for 10 days is required even if you have no symptoms. If subsequent tests prove negative you should continue to isolate for the 10-day period. If you test positive you must continue to stay home for 10 days or until the symptoms have passed.

Staff who are hospitalised with Covid-19 will be isolated for the original period of 10 days. Patients in hospital with Covid-19 will also be isolated for 10 days.

The NHS Test and Trace services has now closed.

Social care staff who test positive for coronavirus must continue to self isolate. 

There is some specific guidance for health and social care staff, patients and residents.

Social care staff who have had close contact with someone with Covid-19 must self-isolate, unless you are fully vaccinated. If fully vaccinated and a close contact you may return to work if you have a negative PCR test and have negative daily LFD tests for 10 days. If you develop symptoms of coronavirus you should self-isolate for a minimum of 10 days. You are permitted to leave self-isolation to get a test or to take a home test to a priority post box.

Close contact excludes circumstances where PPE is being worn in accordance with current guidance. As with anyone else who is not fully vaccinated, self-isolation for 10 days is required even if you have no symptoms. If subsequent tests prove negative you should continue to isolate for the 10-day period. If you test positive you must continue to stay home for 10 days or until the symptoms have passed.

Residents who test positive for coronavirus should be isolated for 10 days.  The same applies to new residents who test positive arriving from other settings.

The NHS test and trace service has now closed.

If you test positive or have symptoms of coronavirus you are still advised to stay at home for 10 days or until the symptoms have passed. If your symptoms get worse you should contact the NHS 111 online service or call NHS 111. You can choose to end self-isolation early by getting two consecutive negative LFD tests from day 5 of your isolation period.

There is guidance on how to stay safe and help prevent the spread of coronavirus.

The NHS test and trace service has now closed.  

If you test positive or have symptoms of coronavirus you are still advised to stay at home for 10 days or until the symptoms have passed. If your symptoms get worse you should contact the NHS 111 online service or call NHS 111. You can choose to end self-isolation early by getting two consecutive negative LFD tests from day 5 of your isolation period.

There is guidance on how to stay safe and help prevent the spread of coronavirus.

The NHS COVID-19 app is a multi-function support tool to help in the surveillance of coronavirus and the delivery of the test and trace service (via venue check-in and contact tracing), to enable more direct action to contain outbreaks and to help people check symptoms, book a test and receive test results.  App users remain anonymous; no personal data is logged - the app tracks the virus, not the people using it. The app is available to everyone aged 16 or over and in multiple languages. All major mobile network providers have agreed that all in-app activity will not come out of customers' data allowance.

The NHS Covid-19 app has six key features:

1) Trace - alerts you if you are in close contact with a confirmed case;

2) Alert - provides you with the risk level for Covid-19 in the area you are in;

3) Check-in - allows you to check in to locations using the app and the official NHS QR codes;

4) Symptoms - allows you to check symptoms agains government guidance and get advice;

5) Test - allows you to order a free test and get results via the app;

6) Isolate - counts down the isolation period and links you to advice.

As the NHS Test and Trace service has now closed the App is being updated. It is possible that a number of the features described above may be disabled or remodelled. Further information will be provided in due course.

The NHS Covid-19 app website has a section on more common questions, covering the use of the app, data and privacy, technical queries and other topics - https://faq.covid19.nhs.uk/

All schools and further education colleges have been given specific guidance on the use of the Covid-19 app and the QR codes (see the link below).

Use of the NHS Covid-19 app in schools and further education colleges

A demo video about using the app has also been produced - Demo Video

Please note: to install and use the NHS COVID-19 app, your phone will need Bluetooth Low Energy (BLE) 4 or above and Operating System software Android Marshmallow (v6.0) or iOS 13.5 or above, to load and run the app effectively. This is because the app needs the Exposure Notification framework developed by Apple and Google, which is only available in these versions. The app can be downloaded from the Apple Store or from Google Play.

Additional information

Guidance has been issued for employers and third-party healthcare providers who may wish to introduce their own internal testing programmes outside the NHS Test and Trace service (see the link below). This guidance will help them ensure that their testing programmes are as reliable and effective as possible. 

Coronavirus (Covid-19): testing guidance for employers

In addition, the regulations identifying the legal requirements of providers of Covid-19 and influenza tests at the point of care (outside of a laboratory setting) have been amended. Providers are now required to report positive, indeterminate, negative and void results to Public Health England (PHE). For full details of the legal requirements see the link below.

Covid-19 and influenza point of care testing results: how to report

Private providers of COVID-19 testing are required to register and self-declare as a private testing provider. For full details of the legal requirements see the link below.

Self-declare as a private Covid-19 testing provider

The NHS COVID-19 app is still in use even though the NHS test and trace service has closed.

The NHS Covid-19 app was released in September 2020. Using the app with the NHS QR code mentioned above will make it much quicker for members of the public with smart phone or tablet technology to record their details at premises/venues should this be required.

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